REMOTE / WFH – With more than 100 ecommerce searches each year, EcommerceRecruiter.com is the leading contingency-based recruiting firm serving the NRF, IR-1000, and B2B communities. To opt-in to our popular “Ecommerce Job of the Day” email, click here.

One of the coolest ecommerce jobs around!

ALLAN’S COMMENTS: We are working with a maker of science-based educational products in their search for a world-class Ecommerce Manager based in North Carolina.

NOTE: This is a REMOTE position, but this new hire will be expected to be onsite one week each-and-every quarter. Travel costs will be covered by the company.

Were a candidate to reside within driving distance and be willing to work onsite two days a week, then the hiring team would be very interested in that arrangement. This is not a hard-fast “MUST” — but this ability would a major differentiator in one’s candidacy.

About the Role

This is a hugely important role in our client’s growing ecom business. We are on the hunt for a proven Ecommerce Manager who can lead all CX initiatives on our client’s ecommerce websites. By leveraging internal KPIs, behavioral data, and customer insights, your job will be to outline and initiate projects that drive engagement and conversion.

On a daily basis, you’ll find yourself making changes to the firm’s web storefronts, which means you’ll be working closely with your peers in Marketing, Creative, IS and other departments. This is a unique, high visability opportunity at the intersection of education, science, and digital commerce.

Beyond CX, you’ll be managing the underlying ecom platform for this highly respected manufacturer and distributor of science-based educational products, serving educators, institutions, and government agencies with scientific supplies, specimens, and educational materials.

A lot of Moving Parts

Every year, EcommerceRecruiter manages dozens of super interesting ecom searches, and rarely do we encounter such an interesting business model. With 22,000-30,000 active SKUs, our client’s product catalog spans everything from basic lab equipment to living organisms and preserved specimens.

This role requires understanding various regulatory requirements, product-specific state restrictions, and educational standards for optimal management of a sophisticated B2B and DTC ecommerce operation generating 8-figures in revenue.

To win in this role, you’ll need to balance both strategic planning and hands-on execution. Key responsibilities include managing analytics, A/B testing, site search optimization, and working with the development team on technical requirements.

The client is currently transitioning to a headless commerce architecture, making this an exciting time for someone who enjoys leading digital transformation initiatives.

What sets this role apart is its technical depth.

While the position doesn’t require coding, you MUST be comfortable working with enterprise-level ecommerce platforms and tools like Sitespect for A/B testing and personalization. Experience with B2B platforms like Oracle Commerce, IBM WebSphere, or SAP Hybris would be valuable, though not required if you have worked with other complex ecommerce systems.

The company’s culture emphasizes autonomy and self-management.

There’s no micromanagement here: Team members are expected to manage their priorities and juggle multiple projects simultaneously. We’re looking for a proven A-player who can thrive in an environment where projects range from strategic initiatives to unexpected state adoption requirements that need immediate attention.

This fully remote position requires quarterly visits to the office, and the comp package includes a highly competitive base plus benefits including profit sharing and bonuses. The firm’s stability is noteworthy: These folks have consistently provided profit sharing for over a decade, even through economic downturns.

How many ecom firms can say that?

Still, this gig isn’t for everyone. Beyond the technical business requirements, candidates need to be comfortable working with an organization that deals in scientific educational materials, including preserved specimens. The company ethically sources specimens while ensuring the collection of specimens does not negatively impact the ecosystem balance.

The ideal candidate will have 4-6 years of experience in ecommerce, with a background that demonstrates both B2B and B2C expertise. They should be analytically minded, self-directed, and able to communicate effectively with various stakeholders, from IT teams to business unit leaders.

Most importantly, they need to be aligned with the company’s mission of supporting science education for future generations.

This role offers a unique opportunity to apply ecommerce expertise in support of science education while working with a stable, mission-driven organization that has been a leader in their field for generations.

You won’t believe how much we know about this search …

I spent a ton of time on the phone with the client teasing out exactly what you’ll need to KNOW and DO to hit the ground running in this role. Some of the things I can share with highly qualified candidates include …

1. The “real” background requirements for this position, along with the top five things all resumes MUST have to be considered for the role.
2. The top five problems that exist due to this position being open. These are the little brush fires you will be expected to put out during your first month on the job. Every ecommerce job has these — and this one’s no different.
3. What your average day/week will look like in this role. There’s what you read in the standard ecommerce job posting … then there’s reality. We’ve got the reality.
4. The leading and lagging KPIs that will determine your success in this role. In a nutshell: How you’ll keep score.
5. The major projects you’ll need to complete by Day 100 to be considered a home-run in this position. We’ve got the lowdown on how you can plug-and-play and drive REAL value in this ecommerce job.

I have a massive amount of proprietary intel to share with qualified candidates. My industry research for this assignment exceeds 50 pages! Be sure to TEXT me, Allan Seibert, at (706) 318-1196 for this info. Or simply use the email link when you apply for the role below.

RESPONSIBILITIES

• Use web analytics platforms (GA & HEAP) and customer insights to recommend, outline, and implement tests for improving website flows, journeys, and individual page performance.
• Act as the lead eCommerce liaison to marketing, product management, and production departments, and develop innovative online strategies that support their objectives.
• Maximize user experience for website recommendations, website merchandising and mobile website.
• Power user of all website tools including Oracle Commerce, VAST CXM, Word Press, and SiteSpect to deploy specific website initiatives and day to day continuous site improvements for all websites.
• Assist Director with creation of project documentation for eCommerce development and feature improvement enhancements for the yearly roadmap.
• Lead research initiatives, and vetting process for eCommerce growth initiatives.
• Support IS department as needed in the role of subject matter expert for UAT (user acceptance testing) for website.
• Primary Digital Experience contact for troubleshooting help desk requests and production department inquiries for website operations.
• Assist Sr. Site Manager with Editorial and Technical SEO initiatives.

REQUIREMENTS

• 4-year degree required; (business or marketing-related degree preferred, but not required).
• 5+ years’ experience working within an eCommerce and/or marketing organization.
• Ability to filter business requirements into actionable strategies and deliverables.
• Experience with an eCommerce CMS administration toolset, such as Oracle Commerce, IBM WebSphere Commerce, hybris eCommerce, Word Press or similar.
• Web analytics platform experience including gathering and interpreting data and creating action plans for website improvements.
• Exceptional organizational and time-management skills.
• Basic understanding and experience with project management.
• Understanding of organic Search Engine Optimization best-practices.
• Relentless attention to detail and command of writing and understanding business logic.
• Experience with HTML, CSS and JavaScript is preferred, but not required.

Applications for this ecommerce job are being coordinated by Allan Seibert. To apply, CLICK HERE. Candidates, please be sure to email Allan for additional information that will differentiate you in your candidacy. Due to the intensely competitive nature of this search, thorough preparation for these interviews with this proprietary material is strongly recommended.